Shipping Policy

Shipping Policy

Last updated: 25/11/25

Please review our Shipping Policy carefully before placing an order. This policy applies to all purchases made through Essentry.

Shipping Destination

We currently ship within the United Kingdom only.

Order Processing Time

  • Orders are processed within up to 3 business days after payment confirmation

  • Orders are not processed or shipped on weekends or public holidays

Once your order has been processed, you will receive a dispatch confirmation email.

Delivery Time

  • Estimated delivery time: 9–11 business days after dispatch

All delivery times are estimates and may vary slightly due to factors beyond our control, such as courier delays or peak periods.

Shipping Methods

We work with reliable international logistics partners to ensure safe and timely delivery. The specific courier used may vary depending on your order and destination within the UK.

Shipping Costs

Our shipping rates are as follows:

  • Orders £0.00 – £50: £3.99 shipping fee

  • Orders over £50.00: Free delivery

Tracking Your Order

Once your order has been dispatched, you will receive a tracking email allowing you to follow your shipment until delivery.

Delayed Orders

If your order is delayed for any reason, we will inform you as soon as possible and provide an updated delivery estimate.

This does not affect your statutory rights under UK consumer law.

Customs & Duties

As we ship to the United Kingdom only, customs duties or import taxes are generally not applicable. If any exceptional charges apply, responsibility will be outlined at checkout.

Questions About Returns

For information regarding returns or refunds, please refer to our Return & Refund Policy.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us:

Essentry Support
Email: support@essentry.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)